PRIVACY POLICY

Effective date: 1st May 2023

This Privacy Policy explains how VenturePals B.V. ("we," "us," or "our") collects, uses, and protects the personal information of users ("you" or "your") when you use our services. We are committed to respecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Dutch Data Protection Act.
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1. Introduction
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We have implemented this Privacy Policy to inform you about the types of personal information we collect, how we use it, and the rights you have concerning your information. By using our services, you consent to the collection and use of your personal information as described in this policy.
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2. Personal Information Collected
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We may collect various types of personal information from you, including but not limited to your name, email address, payment details, and any other information you voluntarily provide to us when using our services. We collect this information with your consent and use it to provide and improve our services.
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3. Non-Personal Information Collected
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In addition to personal information, we may also collect non-personal or anonymous information from you. This includes information such as device information, log data, and usage statistics. We use this information to analyze trends, improve our services, and enhance the overall user experience.
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4. Collection from Third-Party Sources
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We may collect information from third-party sources, including social media platforms, if you choose to log in to our services using your social media credentials. The information we collect from these sources may include your name, email address, and profile picture, and we use it to create and manage your account on our platform.
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5. How We Use the Information
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We use the collected information for various purposes, including:

• Providing and personalizing our services to enhance your user experience.
• Processing transactions and payments for subscription services.
• Communicating with you, such as responding to inquiries or providing important updates.
• Analyzing usage patterns and trends to improve our services and develop new features.
• Complying with legal obligations and enforcing our terms and policies.

6. Information We Share
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We may disclose your personal information in the following circumstances:

• With your explicit consent or as necessary to fulfill the purposes outlined in this Privacy Policy.
• To our trusted third-party service providers who assist us in operating our business and delivering our services, subject to their agreement to maintain the confidentiality of your information.
• In response to a legal request, such as a court order or government inquiry, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

7. Data Retention Policy
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We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and as required by law. The retention period may vary depending on the type of information and the purposes for which it is processed. Once the retention period expires, we will securely delete or anonymize your personal information in a manner consistent with applicable laws and regulations.
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8. Children's Privacy
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Protecting the privacy of children is important to us. Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to promptly delete the information from our records.
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9. User Rights and Control Over Information
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We respect your rights regarding your personal information and are committed to complying with the General Data Protection Regulation (GDPR) and the Dutch Data Protection Act. Depending on applicable data protection laws, you have the following rights:

• The right to access: You have the right to request access to the personal information we hold about you and receive a copy of it.
• The right to rectification: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
• The right to erasure: In certain circumstances, you have the right to request the deletion of your personal information.
• The right to restrict processing: You have the right to request the restriction of processing of your personal information in certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.
• The right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another data controller where technically feasible.
• The right to object: You have the right to object to the processing of your personal information, including for direct marketing purposes or when the processing is based on legitimate interests.
• The right to withdraw consent: If we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights or for any inquiries regarding your personal information, please contact us using the contact information provided in this Privacy Policy. We will respond to your requests in accordance with applicable data protection laws and provide information on any actions taken as a result of your request.
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Please note that these rights may be subject to certain limitations or exceptions under the GDPR and Dutch data protection laws. If we are unable to comply with your request, we will provide you with an explanation.
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10. Security Measures
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We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to take appropriate measures to protect your personal information, such as using strong and unique passwords and keeping them confidential.
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11. Cookies and Other Tracking Technologies
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We may use cookies and similar tracking technologies to collect information about your use of our services. Cookies are small data files stored on your device that enable certain functionality and provide a personalized experience. You can control or delete cookies through your browser settings. However, disabling cookies may affect the functionality of our services.
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12. Third-Party Service Providers
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We may engage third-party service providers to assist in providing our services or to perform specific functions on our behalf. These providers may have access to your personal information only to the extent necessary to fulfill their duties to us and are obligated to maintain the confidentiality and security of your information.

• Google Play Store: If you download our mobile application from the Google Play Store, please note that Google Play may collect and process certain information about you and your device in accordance with their privacy policies. We do not have control over the data collected by Google Play, but we ensure that our application complies with their policies and guidelines.
• Apple App Store: If you download our mobile application from the Apple App Store, please note that Apple may collect and process certain information about you and your device in accordance with their privacy policies. We do not have control over the data collected by Apple, but we ensure that our application complies with their policies and guidelines.

13. International Data Transfers
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We may transfer your personal information to servers located outside your country or region for processing and storage. These transfers may be to countries or regions that have different data protection laws than your jurisdiction. In such cases, we will ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws. By using our services, you consent to the transfer of your personal information to locations outside your country or region.
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14. Changes to Our Privacy Policy
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We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or as we add new services or features. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
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15. Contact Information
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If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following contact information:

• Email: info@venture-pals.com
• Postal Address: G.Molstraat 42, Zaandam, 1507WR, The Netherlands

We will respond to your inquiries and requests promptly and in accordance with applicable data protection laws.